Refund policy

Shipping & Returns

Shipping

Orders are processed within 1–2 business days.  Delivery takes 2–5 business days. You'll receive tracking by email once your order ships.

Returns

Because we sell food, we cannot accept physical returns. Once a food product has left our facility we're unable to verify how it's been stored, and food safety regulations prohibit us from reselling returned items.

We do refund or replace any order that arrives damaged, spoiled, incorrect, or doesn't arrive at all.

To make a claim: email hello@bellwetherprovisions.com within 7 days of delivery with your order number and a photo of the item and packaging. Photos help us resolve claims quickly and improve our packing.

Our response: we reply within 2 business days. If approved, you choose a full refund or a replacement shipped at no cost. There's nothing to send back — please dispose of the affected item.

Refund timing: refunds are issued to your original payment method within 5–7 business days of approval. Your bank may take another 3–5 days to post it.

Questions? Email hello@bellwetherprovisions.com — we usually reply within 1 business day.